My glasses were getting a little worn recently, so I decided it was time to suck it up and deal with the hassle.
I like the frames I have, but the lenses were getting pretty badly scratched up. Besides, I don't have prescription sunglasses, and I was really looking forward to getting some transitional lenses so I could check out chicks at the beach.
During a break in the middle of my day, I walked across the street to my optometrist's office. It's a local shop, and I've been going there for years since they're so close to my office. After talking with the lady about what I was looking for, we ended up striking a really good deal. I was able to get a package deal if I got the transitional lens and this anti-glare/scratch-resistant coating. I wasn't planning on getting an extra coating since the transitional lenses already said they were scratch resistant, but for the price it didn't make sense to turn it down. I got the whole thing at about 27% off and felt like I was doing pretty damn good; especially since we hadn't crested my insurance cap for eyewear.
"Well then, let me take those frames to the back and trace them for the new lenses."
I had no idea what this entailed, but it seemed logical to me. "Okie dokie," I said to the nice lady who just saved me some dough.
About two minutes later she comes back, sits down at our little table, holds the frames out to me and says, "Did you know these are about to break?" She teeters one of the ear peices back and forth, and sure enough; that sucker is held on by about three molecules of metal - right past the hinge near the front of the frame.
Immediately I can tell this dumbass is trying to take me for a ride. If my glasses were in that state during my walk over to the optometrists or at the point I took them off my head and gave them to her, they would have fallen apart in my hands. It is obivous to anyone sitting at the table who has a preschool diploma that this bitch just broke my shit trying to get the lens out of it. Having had glasses all my life, I am aware that when the optometrist takes your glasses away from you, they are in no way responsible for them if they break. Sounds like bullshit, I know, but it's true. I take mine in for the occasional tweak, and they always tell me that if they break them, they're not at fault. I look back at this dumbfuck with a blank look on my face.
"We might need to order new frames," she says as if it's not patently obvious.
Being a cheap bastard, I know that my frames were inexpensive. "Well, can you order that same frame?"
She calls someone on the phone, yadda-yadda, and says to me, "Okay, here's the deal." My asshole puckers, because I know I'm about to get it. "This frame, in the color you wear, is on backorder. However, they have a brown gunmetal color available." I wonder to myself what the hell kind of color brown gunmetal is. Bronze? Metallic Turd? "So what I'm going to do is overnight the brown gunmetal, we'll call you when it's in and put your current lenses in those. That way you have something to wear. Then, when your lenses get in we'll put them in the brown frames, and switch them into your new frames when they come off backorder." I look at her, then my frames, back to her; and try not to say the word 'Fuck.' "Sound good?"
I think for a moment, lean in and say, "It sounds like a story I once heard. A parable, if you will. See, one day this guy was just going about his routine when he felt some discomfort, and discovered there was a broomstick in his ass. He thought to himself 'My word, this is quite irritating'; so he sought professional help to get the broom removed from his ass. Tragically, during the procedure (indeed, almost near the very end!); this trained professional ended up breaking the broom handle off in the man's ass. He wanted to scream, but he was too astounded at the technical ineptitude of the trained professional. Then the person whom he sought help from proposed something that made the man want to cry and kill at the same time. The person said, 'How about you come back tomorrow, we'll pull the broken-off peice out, stick a thicker broomstick in your ass because that's all we've got right now, then when we get a thinner broomstick in we'll swap the thick one out, then when we've got the tools we need, we'll remove the broomstick altogether. But the tools are on backorder and we don't know when that will be. Oh, and you'll be paying for all this too.' " I lean back, without breaking eye contact, and settle into my chair. It was all very Hannibal Lecter: direct, violent, but spoken in an even tone.
She offered to pay for most of the new frames, gave me a steeper discount on the lenses; and I walked out of that place getting the frames and lenses (with all the options I wanted) for just over $100. I'm still a little miffed because I have to jump through all the hoops, but this cheap bastard has never heard of a deal like that. Goddamn right too, because I've got to wear glasses with tape on them for a day or so.
Fuck.
Dude, you should get a monocle like colonel Klink and monopoly dude.
LMAO -- yeah, I could see *that*!
Seriously, though I don't wear glasses, I feel your pain. That sort of shit happens all the time in other areas -- basically any business where you are at their mercy will take advantage if they can.
I applaud your resolution to the problem -- hopefully they won't fuck with you again!
That sounds familiar.
Last year I got a new prescription and they broke my glasses while trying to put new lenses in my old frames, so after a week of emailing their headquarters and calling them I also got the best deal I ever got on a new pair of glasses. Unfortunately their managed to keep those glasses intact when I went back this year. Oh well, better luck next time.
7/6/2007 2:06:10 PM
Drug Rehab