Snooze Button Dreams
Snooze Button Dreams
Snooze Button Dreams
February 18, 2006
How to win friends and influence Jim
(Category: True Stories )

With the doubling in size of our company comes a corresponding increase in the workload for those of us in the Project Management and Quality Assurance department. Fortunately we are taking measures to grow our department to meet the needs. Unfortunately that means I'm back in the interviewer seat for a large chunk of my exceptionally scarce time. As a public service to job seekers and an attempt to make my life easier, I present Jim's Rules of the Interview:

First, the resume:

1. Proof your resume. Proof it again. Hand it to your spouse / significant other / mom / nearby hobo (hobos will work for beer so it's very cheap) and have them proof it. There should be exactly zero spelling errors on your resume. When you are applying for a position with heavy documentation duties there is even less tolerance than that.

2. Don't mix cases. "Proofed corporate news documentation and implemented a redaction policy" is good. "Performed systems evaluation tests and modifying active test plans" is bad.

3. I have a limited time slot to conduct the actual interview. There are questions I have to ask and questions that I want to ask. The ones I have to ask are the same as the ones every other interviewer has to ask. Answer those on the resume. Tell me why you left IBM. Tell me why you want to leave Sprint. Pull your major accomplishments and essential qualifications out and put them right at the start of your resume. Put a one-line description of what the companies you worked at actually do. Nobody except you and the other four people who work there know what "Synergy Systems, LLC" is or does.

4. DO NOT BLOAT YOUR RESUME. If the model number of a computer is anywhere on your resume it should say "Performed shell architecture coding and initial unit testing on" just before it. Same thing with Windows operating system and Microsoft Word. If you dare specify that you know how to use Notepad (yes, really happened) your resume goes to meet the shredding teeth of doom. Items that are mandatory assumptions for a position do not belong on a resume. In IT jobs this includes knowing how to use a computer.

5. Look at what the recruiter, headhunter or agency did to your resume before you let them send it out. They generally just copy from your document and paste it into their template. This will almost always screw up your layout and pagination.

6. Know the difference between "contract to hire", "contract" and "direct hire". Understand where you fit in these categories. See below.

7. I read the resume. All of it. If you lied I will nail you. See below.

Nextly, the interview:

1. Don't wear ho boots or a slinky camisole. Even when paired with a suit jacket this doesn't send the message that you are a competent professional. This goes double for the guys.

2. Remember those categories of people I'm looking for? It's #6 above. Tailor your answers appropriately. If it's a contract position I am primarily concerned with your ability to do the specific thing you are being contracted for. If you are a candidate for permanent hire I am more concerned with your overall personality, intelligence and work ethic paired with the basic skills needed for the position. For permanent hires I'm also interested in skills outside the job description - for contractors I really don't care.

3. I'm going to base the interview around your resume (#7 from the first section). I will take parts of it that interest me and drill into them. That Atlanta QA group that you joined last week so you could put it on your resume? When I ask you how often they meet and the sort of things they meet about and you sit there looking stunned it says pretty clearly that you are full of shit.

4. There are a lot of interviewer styles. Some people are truly assholes when they sit in the interviewer chair. If you get one of these, leave. On the other hand there are people like me. I'm a sweetheart. Relax. It's really not that bad. The absolute worst thing that can happen is I don't give you the job. You didn't have the job before so even in the worst case scenario you haven't lost anything. It's also MUCH easier to interview you if you are comfortable. If I need to spend 10 minutes chatting to get you into the mood that's 10 minutes where I might not get to those all important "questions I want to ask".

5. The relaxed and confident manner is important for another reason. It's a job requirement. If you can't be relaxed and confident with me (sweetheart that I am) how are you going to handle developers who won't submit documentation or a PM pressuring you to clear their application because their project plan is compromised?

6. The first part of the interview will be me wanting to hear your life story, work-wise. What led you to QA? Why do you like it? Any major successes or defeats? What did you learn from it? Where are you going with it?

7. The second part of the interview is me describing the situation you'll be coming into. LISTEN TO ME! When I tell you that we are at an effective zero state for quality assurance I'm doing it for you. This lets you answer subsequent questions in that scenario - the actual scenario that you will be working in. When I then ask you what you could do to improve our situation and you reply that you could help us set up automated testing systems I know that you are either clueless or inattentive. Neither one of those go into the plus column.

8. The third part of the interview is me asking the probing questions. I already noted this in #3 but it should have been at this point in the list. Since I'm too lazy to cut and paste that and then renumber everything you get this generally worthless item as a placeholder.

9. The last part of the interview seems like it's all about you. It's me asking if you have any questions about the company, the position, where we're moving as a corporation, etc. It's not about you. It's really about me. If you have absolutely no questions about anything having to do with the job, company or department I will think you are not taking the job seriously. I will be unlikely to take you seriously.

10. I gave you my business card when the interview started. Use it. Send me an email thanking me for my time, saying how much you enjoyed speaking with me and expressing your hope that we will soon be working together. I'm not looking for strokes here, I'm looking for professionalism.

And that's pretty much it. Follow these simple rules and (providing you have the qualifications) you'll likely find yourself in a new job. Like the new QA Lead who's starting next week.

Posted by Jim | Permalink | TrackBack (2)
Comments

Geezz......you hired me as a wife faster and with less rules!LOL
Now if you just DARE to call me unprofessional!I know where you live....

Posted by: The Brat at February 18, 2006 10:31 AM

That's because the sex outweighs all of that other stuff. HR gets all moody if we start interviewing "out of the box".

And you've definitely got the skills of a professional. ;-)

Posted by: Jim at February 18, 2006 12:27 PM

I once interviewed a freelance designer who had a wonderful description of a project that he worked on in his resume. He even featured the work very nicely in his portfolio.

The only problem is, it was work that I had done.

He didn't get the job.

Posted by: Stephen Macklin at February 18, 2006 12:58 PM

I know zip about IT but I'd work for you in a heartbeat, Jim.

Happy (head)Hunting!

xoxo

Posted by: Margi at February 20, 2006 05:05 PM

So yer sayin' I should wear pants to the interview? WTF kind of work place is that? No freedom of expression, you damned Neocon.

We've had several kids from the local University and Tech Colleges around here come in for interviews wearing T-Shirts, Jeans and Doc Martins. Not how I'd have dressed, but to each his / her own, I didn't even discount them from the positions available. Dress code I can teach, raw talent I can't.

Then there are the kids that come in with "body art" on display. I'm as open minded as anybody, but the least they could have do is taken out the Nose, Eyebrow and Lip Piercings, and Fer cryin' out loud tone down the Green Hair.

I draw the line when they have the 'nads to say they want "freedom to be themselves". Each time they've been given this freedom, just not here. I ended up calling the folks in charge of the program at the Tech School and asking them to speak to their kids about proper interview dress, manners and techniques.

My all time favorite: Somebody that answers, yeah or naw to a question. Are the days of Yes Sir or No Sir gone forever?

By the way can I edit then resubmit my resume? I may have embellished just a bit when I said I was CEO of Microsoft.

Posted by: phin at February 21, 2006 01:00 PM

You are a huge sweetie!

Just so happens I am in the job hunting arena again and this is just perfect timing.

I am trying to get my resume into good eyecatching order and those suggestions will help.

Posted by: Machelle at February 22, 2006 11:33 AM

Another question, hope you don't mind but since you interview picking your brain is good.

Do you have an example of how to put why you quit on a resume?

I have
company
employee dates
what they did at the company
list of what I did/accomplishments, etc.

Posted by: Machelle at February 22, 2006 11:34 AM

"Reason for leaving:" is the general method. Here's a snippet from mine:

1997 - 2000
Winfield Industries, Inc.,
Buffalo, NY

Administrative Assistant
Polyurethane component manufacturer

Reason for leaving: Relocated to Atlanta, GA

· Database Design, Implementation and Maintenance
· Hardware Evaluation, Purchase and Implementation
· Software Evaluation, Purchase and Implementation
· Etceteras

Note that this went through several revisions before I got it just right. Reason for leaving started out as "Skinflint bastards refused to pay me what I'm worth", changed to "Only the captain is obliged to stay on the sinking ship", then finally arrived at the informative line shown above.

You wouldn’t happen to be looking for a business analyst position, would you?

Posted by: Jim at February 22, 2006 01:25 PM

Wow. That looks totally crappy without the table. All mixed up, too.

Follow-up rule: Don't submit your resume though comments on a weblog.

Posted by: Jim at February 22, 2006 01:26 PM

Wow! This could be the best & most honest advice for job seekers I've ever seen.
As I am on the seeking end, I have much appreciation for your P.O.V. on the interview & resume.
Thanks for your advice.

Posted by: Tuck at February 22, 2006 02:10 PM

Well - I'm glad I haven't had to interview for a job for the last 15 years! (my interview for the job I have now was... "want a job?" my answer..."um sure". LOL)

But - really - this is all excellent advice.

Posted by: Teresa at February 22, 2006 05:01 PM

Resumes? In my industry (where the workforce is 80% female) the most rigorous interview I ever had involved some tight pants and, on occasion, some good-hearted finger blasting.

If ya know what I mean.

I ain't saying it's right or wrong, I'm just saying that's the way it is.

Posted by: shank at February 22, 2006 05:28 PM

Reason for leaving,"Only the captain is obliged to go down with the ship."

That's fucking genius. I mean, that truely is the shit.

I would hire someone who wrote that. Seriously. If, like, I didn't have to forward the winners resume to HR for their goddam records. There is NO HUMOR in HR.

Posted by: Paul at February 22, 2006 07:36 PM

I am Flibbertigibbet and I approve this message.

Having recently found a couple of jobs, I can attest that the Jim Peacock method will not only wash your car, help you regrow hair, attract swarms of cute bunnies, and cause explosive -- though entertaining -- colon failure, but it will help you land the job of your dreams as well!

Posted by: Flibbertigibbet at February 22, 2006 07:42 PM

This is a great post, Jim.

I'm so glad I've not had to put a resume together or interview. It takes practice. This current job, they called me and asked me to work. I bulletized my performance appraisals from when I worked with them last and submitted it as my resume was a formality. Thank God.

If I had to get a real job, I'd be sunk.

Posted by: Bou at February 22, 2006 10:59 PM

Another thing --

Honesty is always the best policy. In the tech realm, if you don;t know the answer off the top of your head, it's not as big a deal as your ability to find the answer.

When I've interviewed people in the past, I've given a lot more credence to the guy who would say "I don't know" and not try to bullshit me.

Posted by: J Fielek at February 22, 2006 11:52 PM

Good point there. In tech it's often more important to know where the answer is than what the answer is.

Posted by: Jim at February 23, 2006 05:23 AM

"In tech it's often more important to know where the answer is than what the answer is."

This is very true, because things tend to change so fast - yesterday's answer may not be the best one or even the right one for today. But if you know where to look for information - that is the key.

Posted by: Teresa at February 23, 2006 11:44 AM
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