April 13, 2005
Airport notes, part 2
(Category:
True Stories
)
Self-serve kiosks to check in and get your boarding pass are an excellent idea. Just swipe a credit card for ID, confirm your flight, take your boarding pass. Very fast and efficient. I even got an earlier stand-by flight on my return trip via kiosk.
Self-serve kiosks at Burger-King are a very bad idea. There are too many options, they're laid out badly and it takes far too long to just place a simple order.
Actually, those might work if Burger-King implemented a stupid people line.
Posted by Jim | Permalink
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I'm with ya on the express lines at the airport. The first time I used one, I had driven to the airport two hours early expecting a long wait. After using the credit card swiper, I was sitting upstairs on the concourse eating breakfast with more than an hour to spare.
I agree, yada,yada,yada...give me points.
These self-serve kiosks are great...but where do you check-in your luggage? Do you stuff it down the screen?
Does the Burger King screen ask if you want fries with that?
If Paul gets points I want some too. Hell, I want them even if he doesn't get any.
If you check luggage, the long sticky thing that tells them where it going gets printed behind the counter. It can be a pretty long time between whe it prints and when someone comes and puts it on your bag. Then it goes on the usual conveyor behind the counter.
In Atlanta they move you out of the kiosk area very quickly. There is one attendant for about every four kiosks so there's no appreciable wait for the baggage tags. Once you get the tags you take your bags to luggage security and drop them off there.
And no points for anybody!
Damn point grubbers. Worse than a Seattle hippie going through caffeine DTs.